List of Problem Discs
This is a list of discs that may cause problems. The list contains truly defective discs as well as such that have been reportedly causing problems during playback. If you know of any more discs that cause problems and are not part of this list, please let us know so that we can make this list as complete as possible.
12 Monkeys (DTS)The French subtitles printed on the packaging are missing from the disc
7 Faces Of Dr. LaoFirst generation Pioneer combi players have problem playing this disc. Call Pioneer at (888) 421-1404 for a firmware upgrade.
Aftershock: Earthquake In New YorkThe disc actually contains a full 5.1 audio mix instead of the Dolby Surround mix advertised on the packaging
Animal FarmDespite the printing on the packaging, the disc actually contains a letterboxed version of the movie in a 1.85:1 aspect ratio rather than the advertised fullframe presentation.
Antz: Signature SelectionThe disc states an aspect ratio of 2.35:1 while in fact it is 1.85:1, as correctly printed on the packaging.
Apollo 13: Collector's EditionToshiba SD-2006/3006 - Lock-up at the layer switch. Toshiba offers firmware upgrades for those early models at 1-800-631-3811
Austin PowersToshiba SD-2006/3006 - Can't access the commentary track. Toshiba offers firmware upgrades for those early models at 1-800-631-3811
Bonanza #1 - 5: Box SetThe original music, including the Bonanza theme, on these discs has been replaced with some other music.
Bonanza #1: Desert JusticeThe original music, including the Bonanza theme, on these discs has been replaced with some other music.
Bonanza #2: Badge Of Honor / Desert JusticeThe original music, including the Bonanza theme, on these discs has been replaced with some other music.
Bonanza #3: The Last VikingThe original music, including the Bonanza theme, on these discs has been replaced with some other music.
Bonanza #4: The Blood LineThe original music, including the Bonanza theme, on these discs has been replaced with some other music.
Bonanza #5: Silent ThunderThe original music, including the Bonanza theme, on these discs has been replaced with some other music.
Bonanza 2-PackThe original music, including the Bonanza theme, on these discs has been replaced with some other music.
Call It Murder: Hollywood Tough Guys #1The audio is reportedly out of sync with the video!
Capricorn OneThis film has a 2.35:1 aspect ratio as opposed to the 1.85:1 aspect ratio printed on the packaging.
CasinoToshiba SD-2006/3006 - Lock-up at layer switch. Toshiba offers firmware upgrades for those early models at 1-800-631-3811
Conspiracy TheoryA misprint on the packaging wrongfully advertises trailers that are not on the disc.
The CrowThe first few minutes of the film are overly bright. There seems to be a corrected version in stores.
Dante's Peak: Collector's EditionPioneer players - Lock-up at the layer change. There is a corrected version of the disc available in stores.
DaveThe "Behind-the-scenes" documentary can only be found on the disc's pan&scan side.
The Deer HunterToshiba - Disc freezes at layer switch point.
Dinosaur: Special Edition (DTS)There are lockups on a number of players. If you experience the problem, please contact Buena Vista for replacement.
Dinosaur: Movie-Only Edition (DTS)There are lockups on a number of players. If you experience the problem, please contact Buena Vista for replacement.
Earth Girls Are EasyThis film has a 2.35:1 aspect ratio as opposed to the 1.85:1 aspect ratio printed on the packaging.
The English PatientToshiba SD-2006/3006 - Disc freezes at layer change. Toshiba offers firmware upgrades for those early models at 1-800-631-3811
eXistenZUnlike advertised on the packaging, the disc contains a 5.1 Dolby Digital soundtrack
The ExorcistThe widescreen side of the disc does not contain a Dolby Digital 5.1 soundtrack.
The Exorcist: The Version You've Never SeenThe Spanish and Portuguese subtitles listed on the back of the packaging are not part of the release.
Eye Of The NeedleSony 7000/3000 - Disc cannot be played
Fleetwood Mac: The DanceThis disc may not play properly on Pioneer players. Call Pioneer tech support at 1-800-421-1606
G.I. JaneDoesn't work on a number Creative Labs' Encore Dxr2 drives
George Of The JungleToshiba SD-2006/3006 - Some subtitles appear in French than in English. Toshiba offers firmware upgrades for those early models at 1-800-631-3811
Halloween H20The commentary track and the DTS audio track that are advertised on the packaging is not part of this release!
The Hard WayNot advertised on the packaging, the disc also contains a featurette and a music video
The Hunt For Red OctoberSony DVP-S300/7000 - Player freezes in chapters 4-6 and picture looks scrambled. Only solutions currently seems to be to skip to the next chapter.
KaliforniaMay not function properly on Toshiba players. Polygram offers a remastered version to solve the problem.
The KidThere are lockups on a number of players. If you experience the problem, please contact Buena Vista for replacement.
The Legend Of Mulan (DTS)The disc does not contain the DVD-ROM features advertised on the packaging.
Lost In Space: Platinum EditionPanasonic A110/310 - The disc sometimes locks up at the layer switch
The Man Who Knew Too LittleThe music only track that is advertised in the disc's packaging is sadly missing from the release
The Matrix: Collector's EditionA number of DVD players and DVD-ROM drives have problems with this release. Visit http://www.pcfriendly.com for technical support o nthe release.
The Mummy: Collector's EditionThere are selected problems running the disc on DXr2 DVD-ROM drives, but disabling Disc Detector allows the disc to play on these drives
New York RipperThe disc seems to have problems on JVC XV-D701BK players
Ninja ScrollMay experience playback problems when used with the Sony DVP-500D DVD player
No EscapeThis disc contains a defective audio track and has been recalled.
October SkyThe audio commentary by director Joe Johnston advertised on the disc is missing from the release.
Priscilla, Queen Of The DesertSony 3000/7000 - Audio dropouts and player lock-up. Try fast-forwarding!
Progeny: Millenium EditionThe film is presented in a 1.85:1 aspect ratio as opposed to a 2.35:1 as stated on the packaging
Rembrandt19.98
Robocop: Director's CutPanasonic A110/310 - Disc locks up at layer switch.
The RocketeerThis disc actually contains a 5.1 channel Dolby Digital, soundtrack as opposed to a Dolby Surround track as printed on the disc's packaging.
Scary MovieA glitch with the Samsung 709 DVD player locks up the disc after the FBI logo.
Serial Mom: Special EditionThe disc contains a full 5.1 Dolby Digital soundtrack instead of the Dolby Surround track printed on the packaging
She's All ThatThis disc does not contain the 5.1 Surround soundtrack listed on the cover, but was pressed in stereo by mistake. Disney is not recalling this disc, but will correct the mistake on future pressings.
SilveradoDespite the printing on the packaging, the disc does not contain the film's orginal 2.35:1 transfer but one erroneously letterboxed at a 1.85:1 aspect ratio
SilveradoThis version of "Silverado" replaces the previously released version, which was transferred at the wrong aspect ratio.
Singin' In The RainThe disc does not contain the isolated music score advertised on the packaging.
Singin' In The RainThe disc does not contain the isolated music score advertised on the packaging.
Small Soldiers: Signature SelectionPackaging mistakingly lists the disc as being double sided when in fact it is dual-layered
Spawn: The Movie: Platinum EditionToshiba SD-2006/3006 - Supplements not accessible. Toshiba offers firmware upgrades for those early models at 1-800-631-3811
StrangelandThe trailer advertised on the packaging is missing from the disc.
Stranger: Cause For Alarm (1946)Two minutes of footage is missing from Cause For Alarm. This version has been recalled, and a corrected repressing will be available from The Roan Group soon. The repressing will have a new Catalog ID#, AED2011RMDVD, but will keep the same UPC#.
VampiresThe photo gallery printed on the packaging is missing from the disc
Very Bad ThingsThe disc freezes after the FBI warning on second generation Toshiba players and a number of Panasonic players. Toshiba offers firmware upgrades for those models at 1-800-631-3811
Whatever Happened To Baby Jane?This disc is not 16x9 enhanced, as advertised on the packaging.
Who Framed Roger Rabbit?The Theatrical Trailer that is advertised on the packaging is not on the disc.