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| List of Problem Discs |
| This is a list of discs that may cause problems. The list contains truly defective discs as well as such that have been reportedly causing problems during playback. If you know of any more discs that cause problems and are not part of this list, please let us know so that we can make this list as complete as possible. |
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| 12 Monkeys (DTS) | The French subtitles printed on the packaging are missing from the disc |
| 7 Faces Of Dr. Lao | First generation Pioneer combi players have problem playing this disc. Call Pioneer at (888) 421-1404 for a firmware upgrade. |
| Aftershock: Earthquake In New York | The disc actually contains a full 5.1 audio mix instead of the Dolby Surround mix advertised on the packaging |
| Animal Farm | Despite the printing on the packaging, the disc actually contains a letterboxed version of the movie in a 1.85:1 aspect ratio rather than the advertised fullframe presentation. |
| Antz: Signature Selection | The disc states an aspect ratio of 2.35:1 while in fact it is 1.85:1, as correctly printed on the packaging. |
| Apollo 13: Collector's Edition | Toshiba SD-2006/3006 - Lock-up at the layer switch. Toshiba offers firmware upgrades for those early models at 1-800-631-3811 |
| Austin Powers | Toshiba SD-2006/3006 - Can't access the commentary track. Toshiba offers firmware upgrades for those early models at 1-800-631-3811 |
| Bonanza #1 - 5: Box Set | The original music, including the Bonanza theme, on these discs has been replaced with some other music. |
| Bonanza #1: Desert Justice | The original music, including the Bonanza theme, on these discs has been replaced with some other music. |
| Bonanza #2: Badge Of Honor / Desert Justice | The original music, including the Bonanza theme, on these discs has been replaced with some other music. |
| Bonanza #3: The Last Viking | The original music, including the Bonanza theme, on these discs has been replaced with some other music. |
| Bonanza #4: The Blood Line | The original music, including the Bonanza theme, on these discs has been replaced with some other music. |
| Bonanza #5: Silent Thunder | The original music, including the Bonanza theme, on these discs has been replaced with some other music. |
| Bonanza 2-Pack | The original music, including the Bonanza theme, on these discs has been replaced with some other music. |
| Call It Murder: Hollywood Tough Guys #1 | The audio is reportedly out of sync with the video! |
| Capricorn One | This film has a 2.35:1 aspect ratio as opposed to the 1.85:1 aspect ratio printed on the packaging. |
| Casino | Toshiba SD-2006/3006 - Lock-up at layer switch. Toshiba offers firmware upgrades for those early models at 1-800-631-3811 |
| Conspiracy Theory | A misprint on the packaging wrongfully advertises trailers that are not on the disc. |
| The Crow | The first few minutes of the film are overly bright. There seems to be a corrected version in stores. |
| Dante's Peak: Collector's Edition | Pioneer players - Lock-up at the layer change. There is a corrected version of the disc available in stores. |
| Dave | The "Behind-the-scenes" documentary can only be found on the disc's pan&scan side. |
| The Deer Hunter | Toshiba - Disc freezes at layer switch point. |
| Dinosaur: Special Edition (DTS) | There are lockups on a number of players. If you experience the problem, please contact Buena Vista for replacement. |
| Dinosaur: Movie-Only Edition (DTS) | There are lockups on a number of players. If you experience the problem, please contact Buena Vista for replacement. |
| Earth Girls Are Easy | This film has a 2.35:1 aspect ratio as opposed to the 1.85:1 aspect ratio printed on the packaging. |
| The English Patient | Toshiba SD-2006/3006 - Disc freezes at layer change. Toshiba offers firmware upgrades for those early models at 1-800-631-3811 |
| eXistenZ | Unlike advertised on the packaging, the disc contains a 5.1 Dolby Digital soundtrack |
| The Exorcist | The widescreen side of the disc does not contain a Dolby Digital 5.1 soundtrack. |
| The Exorcist: The Version You've Never Seen | The Spanish and Portuguese subtitles listed on the back of the packaging are not part of the release. |
| Eye Of The Needle | Sony 7000/3000 - Disc cannot be played |
| Fleetwood Mac: The Dance | This disc may not play properly on Pioneer players. Call Pioneer tech support at 1-800-421-1606 |
| G.I. Jane | Doesn't work on a number Creative Labs' Encore Dxr2 drives |
| George Of The Jungle | Toshiba SD-2006/3006 - Some subtitles appear in French than in English. Toshiba offers firmware upgrades for those early models at 1-800-631-3811 |
| Halloween H20 | The commentary track and the DTS audio track that are advertised on the packaging is not part of this release! |
| The Hard Way | Not advertised on the packaging, the disc also contains a featurette and a music video |
| The Hunt For Red October | Sony DVP-S300/7000 - Player freezes in chapters 4-6 and picture looks scrambled. Only solutions currently seems to be to skip to the next chapter. |
| Kalifornia | May not function properly on Toshiba players. Polygram offers a remastered version to solve the problem. |
| The Kid | There are lockups on a number of players. If you experience the problem, please contact Buena Vista for replacement. |
| The Legend Of Mulan (DTS) | The disc does not contain the DVD-ROM features advertised on the packaging. |
| Lost In Space: Platinum Edition | Panasonic A110/310 - The disc sometimes locks up at the layer switch |
| The Man Who Knew Too Little | The music only track that is advertised in the disc's packaging is sadly missing from the release |
| The Matrix: Collector's Edition | A number of DVD players and DVD-ROM drives have problems with this release. Visit http://www.pcfriendly.com for technical support o nthe release. |
| The Mummy: Collector's Edition | There are selected problems running the disc on DXr2 DVD-ROM drives, but disabling Disc Detector allows the disc to play on these drives |
| New York Ripper | The disc seems to have problems on JVC XV-D701BK players |
| Ninja Scroll | May experience playback problems when used with the Sony DVP-500D DVD player |
| No Escape | This disc contains a defective audio track and has been recalled. |
| October Sky | The audio commentary by director Joe Johnston advertised on the disc is missing from the release. |
| Priscilla, Queen Of The Desert | Sony 3000/7000 - Audio dropouts and player lock-up. Try fast-forwarding! |
| Progeny: Millenium Edition | The film is presented in a 1.85:1 aspect ratio as opposed to a 2.35:1 as stated on the packaging |
| Rembrandt | 19.98 |
| Robocop: Director's Cut | Panasonic A110/310 - Disc locks up at layer switch. |
| The Rocketeer | This disc actually contains a 5.1 channel Dolby Digital, soundtrack as opposed to a Dolby Surround track as printed on the disc's packaging. |
| Scary Movie | A glitch with the Samsung 709 DVD player locks up the disc after the FBI logo. |
| Serial Mom: Special Edition | The disc contains a full 5.1 Dolby Digital soundtrack instead of the Dolby Surround track printed on the packaging |
| She's All That | This disc does not contain the 5.1 Surround soundtrack listed on the cover, but was pressed in stereo by mistake. Disney is not recalling this disc, but will correct the mistake on future pressings. |
| Silverado | Despite the printing on the packaging, the disc does not contain the film's orginal 2.35:1 transfer but one erroneously letterboxed at a 1.85:1 aspect ratio |
| Silverado | This version of "Silverado" replaces the
previously released version, which was transferred at the wrong aspect ratio. |
| Singin' In The Rain | The disc does not contain the isolated music score advertised on the packaging. |
| Singin' In The Rain | The disc does not contain the isolated music score advertised on the packaging. |
| Small Soldiers: Signature Selection | Packaging mistakingly lists the disc as being double sided when in fact it is dual-layered |
| Spawn: The Movie: Platinum Edition | Toshiba SD-2006/3006 - Supplements not accessible. Toshiba offers firmware upgrades for those early models at 1-800-631-3811 |
| Strangeland | The trailer advertised on the packaging is missing from the disc. |
| Stranger: Cause For Alarm (1946) | Two minutes of footage is missing from Cause For Alarm. This version has been recalled, and a corrected repressing will be available from The Roan Group soon. The repressing will have a new Catalog ID#, AED2011RMDVD, but will keep the same UPC#. |
| Vampires | The photo gallery printed on the packaging is missing from the disc |
| Very Bad Things | The disc freezes after the FBI warning on second generation Toshiba players and a number of Panasonic players. Toshiba offers firmware upgrades for those models at 1-800-631-3811 |
| Whatever Happened To Baby Jane? | This disc is not 16x9 enhanced, as advertised on the packaging. |
| Who Framed Roger Rabbit? | The Theatrical Trailer that is advertised on the packaging is not on the disc. |